Online Classroom: Course Topics

Book one, or all eight.  Click on the image to book.  For more information about interactive online classrooms, click here

Creating Great Task Descriptions for Volunteer Roles


…Because knowing what we need to get done is the key to a great relationship with all your volunteers!  This is the most basic of the eight sessions.

By the end of the session you’ll be able to:

·        Define what your needs are – as a project, individual or organisation

·        Gather the things that need doing into roles that people want to do.

Recruiting People to Stay: Killer Interview Questions and More


Some roles need long term enthusiasm.  How do we make sure we ask the right questions in our recruitment process to find volunteers willing to share their time with us, long term?

By the end of the session you’ll be able to:

·        Define the process of recruitment, and what information you will need to exchange

·        Plan how you will communicate with potential volunteers to find out what you need to know.

Involving the Busy People


“If you want something done…”  We all know the busy people are the most effective.  How do we make sure we are ready to involve them?

By the end of the session you’ll be able to:

·        Identify the barriers in your organisation to getting experienced, keen volunteers involved for small amounts of time.

·        Break down tasks into tiny chunks and communicate tasks to others using a range of media

Volunteers and Employment Law


Exploring the common ways that organisations’ relationship with volunteers can become legally confused.  It will present simple solutions for a happy, clear relationship between volunteer and organisation that avoids employment law.

By the end of the session you’ll be able to:

·        Outline the key laws that affect your management of volunteers

·        Explain the differences between an employment contract and a volunteer agreement, and the role of the whole organisation in this clarity

Who Can Volunteer? Age, Immigration and Welfare Conundrums


Clarifying legislation and guidance that affects individuals’ volunteering, and the impact this has on your organisation

By the end of the session you’ll be able to:

·        Outline guidelines that affect and enable the volunteering of: Non-UK residents, Older/younger people and People claiming welfare benefits

·        Describe the benefits of a broad volunteering programme which includes a range of ages, cultures and capacities

Creating Inspiring One-Off Volunteer Opportunities


Involving large groups of people in low responsibility, low commitment roles.  We’ll include taster sessions and employee volunteering

By the end of the session you’ll be able to:

·        Explain the benefits to both organisations and volunteers of ‘micro’ roles

·        Involving and delegating appropriate support tasks to other more experienced volunteers

Demonstrating the Impact of your Volunteers and your Organisation


The benefits to volunteering are everywhere – for the volunteers themselves, but also their colleagues, your organisation and the wider community.  Showing our impact will increase volunteers, our effectiveness and of course help with funding.

By the end of the session you’ll be able to:

·        Identify the information we need to collect, and what we are already collecting

·        Use simple monitoring to share the impact of volunteers’ efforts – internally and outside your organisation

Time-Saving Tech for Volunteer Coordinators


Learn about specific solutions for organising volunteer details, templates for evaluating and ways to use online communication tools to your advantage with volunteers.

By the end of the session you’ll be able to:

·        Gather, and edit, information simply and securely online

·        Manage information bulletins with e newsletters

Also Available: Welcome to your Online Classroom!

An introduction session. Come into the online classroom.  Meet the trainer, test your headphones, scribble on the whiteboard and have a text chat.  If you’re feeling REALLY adventurous you can try out a mic! Please do log in to this orientation session before your session if this is your first time.  You’ll get details of this session on booking other sessions.

By the end of the session you’ll be able to:

·        Operate the simple tools to interact with other attendees and the trainer in an online classroom

·        Share your own skills and experience in an online learning situation
Booking details available when you book on another session.


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